Frequently Asked Questions

The easiest way to get started is to fill out the form on my contact page, or click any Schedule Free Consultation button on the site. If you'd rather call, text, or email, that works too.

We'll start with a free 15-minute phone consultation to talk about what's bringing you in and see if we're a good fit.

Email: Jenna@DrJennaHolden.com
Phone/Text: 949.205.5545

I look forward to connecting with you.

Individual therapy sessions are $250 for 50 minutes, weekly or biweekly. 3-hour EMDR intensives are $950.

Payment is due at the time of each session. I don't accept insurance directly, but I can provide a superbill you can submit for possible out-of-network reimbursement, depending on your plan.

Sessions are held by phone or secure video, whichever feels most comfortable for you. Many of my clients, especially those working through anxiety or relationship challenges, prefer phone sessions, so they can relax and focus on the conversation instead of the camera. Some people start on video to get to know each other, then switch to phone. Others stay on video the whole time. We'll figure out what works best together.

EMDR sessions are always held by video, since parts of the process rely on seeing each other.

Standard sessions are 50 minutes. At your scheduled time, we'll simply connect by phone or video. Because I'm licensed in California, you'll need to be located in California at the time of each session.

Not at this time. All sessions are held online, by phone or video, for clients located in California. Many people find that meeting from home, or anywhere private, makes it easier to relax and open up.

I work with adults (18+) navigating anxiety, relationship challenges, and trauma, especially people who understand their patterns but still feel stuck in them. I also love working with people who aren't in crisis at all, but want a steady space to think out loud, process what life brings, and keep growing.

Because I'm licensed in California, you'll need to be located in California at the time of each session.

Not sure if we're a fit? That's exactly what the free 15-minute consultation is for.

I don't accept insurance directly, but many plans offer partial reimbursement for out-of-network mental health services.

Payment is due at the time of each session. If you'd like, I can provide a monthly superbill, an itemized receipt you can submit to your insurance for possible reimbursement.

Since every plan is different, it's a good idea to check with your insurance provider before starting. Helpful questions to ask:

• What are my out-of-network mental health benefits?

• What is the reimbursement rate for outpatient psychotherapy?

• How many sessions are covered per year?

• What is my deductible, and how much has been met?

• Do I need preauthorization for therapy?

• Is EMDR therapy covered under my plan?

Before we meet, I'll send you a few short forms to fill out online.

The first session is really about getting to know each other and understanding what's bringing you in. We'll cover some background and talk about your goals, but my style is conversational, so we can jump right in.

I usually start by asking what feels most pressing right now, and we go from there. You don't need to have everything organized or know where to begin. Part of my job is helping you make sense of what feels overwhelming or stuck.

My goal is for you to leave feeling heard, understood, and with a clearer sense of where we're headed together.

For most people, weekly sessions work best, especially when we're working through trauma or more intense anxiety. Meeting weekly lets us work with things while they're still fresh, rather than trying to catch up on two weeks of life in 50 minutes.

Some clients meet every other week, often once things feel more stable, or when they're looking for ongoing support rather than working through something specific. We'll talk through your goals and schedule together and decide what makes the most sense.

A consistent weekly or biweekly time works best for most people, but life happens. I'll always do my best to be flexible when I can.

I have a 24-hour cancellation policy, and sessions canceled with less than 24 hours' notice are charged the full session fee. If something comes up, let me know, and if I have another opening that week, I'm happy to find a time that works for both of us.

It's different for everyone. Some people come in for something specific and feel a real difference within a few sessions. Others stay longer for ongoing support and growth through different seasons of life.

There's no minimum commitment. My goal is for you to leave every session with something useful, whether that's a new perspective, a practical tool, or simply feeling more understood. We'll check in regularly about what's helping and what you need next.

Instead of being matched by an algorithm, you get to choose your therapist, and you'll know exactly who you're working with: a doctoral-level therapist with 15 years of experience, specialized training in EMDR and Emotionally Focused Therapy, and a focus on anxiety, trauma, and relationships.

You'll also work with me consistently. No being passed between providers or starting over with someone new. We build a real relationship over time, which is a big part of what makes therapy work.

This work genuinely matters to me, and I want it to feel connected and purposeful, never transactional.

Yes. What you share in therapy stays between us, and sessions are held by phone or through a secure, HIPAA-compliant video platform.

There are a few legal exceptions, which I'll review with you before we begin: if there's a serious risk of harm to yourself or someone else, if I learn of suspected abuse of a child, elder, or dependent adult, or if records are ordered by a court. Otherwise, I won't share anything without your written permission.

My practice isn't set up for crisis or emergency support, and I'm not able to respond to messages right away. If you're in crisis or need immediate help, please call or text 988 (Suicide & Crisis Lifeline), or call 911.

I don't offer traditional couples counseling, where both partners attend every session together. Instead, I help individuals understand and improve their relationships, including romantic ones. When one person starts responding differently, the whole dynamic often begins to shift.

If you're working with me individually and it would be helpful, your partner can occasionally join a session.

That's exactly what the free consultation is for. If it doesn't feel like the right match, there's no pressure at all, and I'm always happy to point you toward someone who might be a better fit.

Yes, and it's a great option. Many clients keep seeing their regular therapist for weekly support and come to me specifically for EMDR. With your permission, I'm happy to coordinate with your therapist so everything feels connected. (For ethical reasons, I can't be your talk therapist if you're already seeing someone else for individual therapy.)